Privacy & Cookies

This privacy policy is published by Sašo Vilfan s.p. (“VS Group”, “we”), the data controller for the vsgroup.si website, in accordance with the General Data Protection Regulation (GDPR).

1. Data controller

2. What data we collect

We collect personal data only when you provide it to us directly – through the inquiry form on this website. We collect:

• full name,
• email address,
• phone number (optional),
• the product you are inquiring about,
• your message (limited to 256 characters).

The inquiry form is powered by a third-party service, which forwards the form data to our email address. This provider acts as a data processor in this context and does not use the data for any other purpose.

3. Cookies and traffic analytics

This site uses an analytics tool to anonymously measure site traffic – number of visits, pages viewed, general geographic location and similar. These cookies are only loaded after you give explicit consent via the cookie banner shown on your first visit. If you select "Decline", the analytics tool is not loaded and no such cookies are set.

You can withdraw your consent at any time by clearing this website's cookies in your browser settings.

4. Purpose and legal basis for processing

• Responding to your inquiry and preparing a quote – legal basis: taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
• Website traffic analytics – legal basis: your consent (Art. 6(1)(a) GDPR).

5. Data retention

Data submitted through the inquiry form is retained for a maximum of 24 months from receipt, or until the purpose has been fulfilled (e.g. a completed order), after which it is deleted, unless longer retention is required by law (e.g. accounting records).

6. Your rights

Under the GDPR, you have the right to:

• access your personal data,
• correct inaccurate data,
• erase your data ("right to be forgotten"),
• restrict processing,
• object to processing,
• data portability,
• lodge a complaint with the Information Commissioner of the Republic of Slovenia (ip-rs.si), if you believe your data has been processed unlawfully.

To exercise any of these rights, please contact us at info@vsgroup.si.

7. Data security

We protect your data with appropriate technical and organizational measures and do not share it with third parties, except for carefully selected service providers we use to operate the website (form processing and traffic analytics), and only to the extent necessary for them to provide their service.

8. Changes to this policy

We may update this policy from time to time. The last-updated date is shown at the top of the page.